Tilvin Privacy Policy

Last Updated: 29 November 2025

At Tilvin, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and services (collectively, the “Service”).

By using Tilvin, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a) Account Information

When you register, we may collect:

• Email address
• Name
• Company/Organization name
• Login credentials

b) Project & User Content

Tilvin stores content you create or upload, including:

• Projects, tasks, and subtasks
• Comments and discussions
• Time logs
• Files and attachments (documents, images, etc.)

c) Technical Information

• IP address
• Browser type
• Device information
• Usage logs and activity history

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Tilvin platform
• Enable collaboration within your organization
• Improve system performance and user experience
• Monitor security and prevent fraud
• Communicate important updates and notifications

We do not sell your personal or organizational data to third parties.

3. Data Sharing

We may share information only in the following situations:

• With service providers (hosting, infrastructure, payment gateways)
• To comply with legal obligations
• To protect rights, safety, and system integrity

All service providers are required to maintain confidentiality and data security.

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure hosting infrastructure
• Access controls and role-based permissions
• Encrypted data transmission (HTTPS)
• Audit logs and activity monitoring

While we strive to protect your data, no system is completely secure. Users are encouraged to maintain their own backups.

5. Data Retention

We retain your data as long as your account is active or as needed to provide the Service. Upon account termination, data may be deleted after a reasonable retention period unless required by law.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your account
• Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

7. Cookies

Tilvin may use cookies and similar technologies to maintain sessions, improve performance, and analyze usage patterns. You may disable cookies in your browser settings, but certain features of the Service may not function properly.

8. Third-Party Services

Tilvin may integrate with third-party services such as payment processors or cloud storage providers. These services are governed by their own privacy policies, and we encourage you to review them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service indicates acceptance of the revised policy.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Email: support@tilvin.com
Website: www.tilvin.com